Delivery by Christmas

Have you bought all your Christmas presents yet?
In order to ensure that all of your presents are under the tree on time for Christmas Eve this year, please note the following order deadlines:

Germany*: 20th December 2023
Neighbouring countries (except France)**: 14th December 2023
Other European countries***: 11th December 2023

All parcels delivered to a Deutsche Post branch by this date at closing time will be delivered by Christmas Eve.
More details can be found here.

Important: the specified order deadlines do not apply if you have selected “payment in advance” as the payment method.

If you have any questions, our customer service can be reached via email at kundenservice@schiesser.com (also between Christmas and New Year’s)

We wish you a lot of fun shopping for your Christmas gifts and a Merry Christmas with your loved ones.
By the way: you can, of course, also buy our products in our physical shops.

Should a gift not meet your expectations after all: For orders placed by 24 December, we are extending the right of return until 31.01.2024.

There is no extended payment deadline.

We wish you pleasant shopping for your SCHIESSER Christmas gifts!

*Guaranteed delivery by the holidays Valid until Wednesday, 20th December 2023 for all orders for which there is a deliverable address in mainland Germany; this applies only if all items are in stock and the payment has been received (excluding purchase on account). Does not apply to delayed delivery due to forces majeures, weather, strikes or time delays in the event of a credit check. Delivery will be attempted once. This includes leaving the parcel with the customer, at a DHL Packstation, a branch or a neighbor with and without customer signature, refusal to receive or unsuccessful delivery due to erroneous or incomplete address information as well as the customer not being present.

**Guaranteed delivery until the holidays: valid until Thursday, 14th December 2023 for all orders with a deliverable address in the following countries: Luxembourg, Netherlands, Austria, Poland, Czech Republic, Belgium, Denmark; applies only if all items are in stock and the payment has been received (excluding purchase on account). Does not apply to delayed delivery due to forces majeures, weather, strikes or time delays in the event of a credit check. Delivery will be attempted once. This includes leaving the parcel with the customer, at a branch/shipping center or with a neighbor with or without customer signature, refusal to receive or unsuccessful delivery due to erroneous or incomplete address information as well as the customer not being present.

***Guaranteed delivery until the holidays: The promotion is valid until Monday, 11th December 2023 for all orders with a deliverable address in the following countries: Finland, Ireland, France, Italy, Sweden, Slovenia, Spain, Hungary; applies only if all items are in stock and the payment has been received (excluding purchase on account). Does not apply to delayed delivery due to forces majeures, weather, strikes or time delays in the event of a credit check. This includes leaving the parcel with the customer, at a branch/shipping center or with a neighbor with or without customer signature, refusal to receive or unsuccessful delivery due to erroneous or incomplete address information as well as the customer not being present.