A credit note is always refunded via the selected payment method.
In the case of an invoice, the invoice amount is reduced by the amount of the returned items. You therefore only pay for the items that you have kept. If you have already paid by bank transfer, we will usually credit the amount to your bank account within five working days.
If you have paid by credit card, we will credit the amount to the credit card account specified. You can then see the entry on the next statement. It is possible that the date of the chargeback on the statement is the same as the date of payment - this is quite normal.
If you pay in advance, you will usually receive the credit note within five working days to the bank account from which you transferred the money.
If you paid by Sofort, you will also receive the credit note, usually within five working days, on the bank account from which you transferred the money.
If you paid with PayPal, we will credit the amount to your PayPal account.
A cash payment of your credit is not possible.